Please note, the customer is responsible for paying local taxes. 1st Corps always records the true value on Customs and International Shipping Documentation as it is a legal and insurance requirement.
Postage & Packaging (P&P) Information
Postage is calculated based upon which region you are in and will be added after checkout and before the payment gateway. Please make sure that you have the correct country on your address.
Postage is worked out as a percentage of your order. For most orders this is remarkably accurate although items such as books almost always cost more to post than the website charges. Occasionally, if there are many lighter items in your order such as transfers, the postage charged by the website might be more than the value of the stamp. Please remember that P&P does include an element to cover the packaging – packaging and boxes are suprisingly expensive!
Minimum P&P Charge
There is a minimum P&P charge of:
- £2.00 in the UK
- £3.00 in the EU
- £5.00 for ROW
Please note this is a minimum, not an additional, charge.
Maximum P&P Charge
There is a maximum P&P charge of:
- £10.00 in the UK
- £25.00 for the EU and ROW
- UK – 10%
- Europe – 15%
- ROW – 22%
Orders over 2kg
Orders over 2kg in weight will be sent via couriers (usually UPS). Please ensure that your details are correct in your account. Please make sure the phone number on your account is a daytime contact number as the couriers won’t take a parcel without one.
If your order goes via a courier, we will check the actual cost of the courier service against the amount you were charged by the website. As courier charges for parcels over 2kg are suprisingly good, this can often mean that you will recieve a refund of the difference.
If you are not in to receive the delivery at the time the delivery is attempted, the delivery company will leave you a card. This will allow you to telephone them to arrange a redelivery or alternatively you can collect it from your local sorting office.
If for any reason the item is returned to us (e.g. incorrect address specified, item not called for), then we will inform you immediately by email as soon as we receive the item. From this point forth, you will be given a choice whether you wish us to re-despatch the item or for you to cancel the order. Please note that for items that were undelivered through fault of the consumer and a refund is requested, we reserve the right to deduct our outwardly shipping fees from the refund total.
Paypal & Credit Card Payments Accepted
Please note that Credit or Debit Cards CAN be used to pay for your order. Please proceed to Paypal where you will be given the option of EITHER paying using your Paypal account (or to sign up if you would like one) OR to pay using your Credit/Debit Card. If you select this option, Paypal acts like any other payment gateway and you can pay securely using your card.
We also accept payment by sterling bank transfer. Please email us and we will provide you our account details!